Frequently Asked Questions

Peruse through our Frequently asked questions, if you don't see the answers you are looking for, please contact us, through the technical assistance page.

Question?
Response.
Where can I buy a system?
We recommend that you buy a system through your HVAC service contractor. Ask them for advice on the correct unit for your needs. We can be reached for advice toll free at 866-468-8247.
Which UV system should I buy?
The best way to determine the correct model is to consult with your Heating, Ventilating, and Air Conditioning (HVAC) professional, who can properly analyze your individual needs.
What is the best way to use the UV system to reduce mold?

For optimum mold reduction, install a single or two lamp system with appropriate number of lamps at the coil.

What is the benefit of installing UV in the HVAC system return?
A UV system installed on the return will optimize the reduction of microorganisms in the airstream and inhibit biological contamination in the HVAC unit.
What is the benefit of installing two systems?
Installing a UV system at the coil and in the return optimizes both mold reduction and the reduction of microorganisms in the airstream.
Can I install Solaris UV equipment outdoors?
The 4X with weather tight enclosures is recommended for commercial, roof-top units (RTU) and all outdoor applications.
How much UV is too much?
It is not possible to “overdose” with UV. Your HVAC professional will be able to recommend the right amount of UV protection.
Who should install an air disinfection system?
We recommend that an HVAC trained professional install an air disinfection system to assure you of optimum performance.
How often should I replace residential lamps?
Residential UV lamp(s) should be replaced every 9000 hrs (approx 12 months).
 
Solaris Ultraviolet • 218 Jones Drive, Brandon Vermont 05733 • toll free 866.468.8247 • info@solarisuv.com